Shipping policy

SHIPPING POLICY

Last updated: September 2026

At XOBERO, we aim to process and deliver your orders safely and on time.

1. ORDER PROCESSING

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. DOMESTIC SHIPPING — INDIA

We currently offer shipping across India.

Standard Shipping:
• Shipping charge: ₹79
• Estimated delivery time: 3–5 business days after dispatch

Free Shipping:
• Free standard shipping is available on orders of ₹999 or above.

Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. INTERNATIONAL SHIPPING

International shipping may be available to selected locations.

International shipping charges and estimated delivery timelines will be displayed at checkout where available.

Estimated international delivery time may vary depending on the destination and courier service.

Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country.

4. ORDER TRACKING

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to check the status of your shipment.

5. DELIVERY DELAYS

XOBERO is not responsible for delays caused by courier partners, incorrect or incomplete delivery information, weather conditions, public holidays, customs procedures, or other circumstances beyond our reasonable control.

6. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate name, address, phone number, and other required delivery information.

If an order is returned because of an incorrect or incomplete address or because the recipient is unavailable to receive the shipment, additional shipping charges may apply for re-delivery.

7. DAMAGED OR MISSING ORDERS

If your package arrives visibly damaged or you believe an item is missing from your order, please contact us as soon as possible with your order details and supporting photographs or videos where applicable.

We will review the issue and assist you accordingly.

8. CONTACT

For shipping-related questions or assistance with your order, please contact XOBERO through the contact information provided on our website.

XOBERO
Wear Your Edge.